Contact Us
Monday Oct 21, 2013

Ratepayers 'ignored by eThekwini council'

Durban ratepayers' associations are becoming increasingly frustrated over the lack of response from the council about problems in their areas.

And this week The Independent on Saturday experienced the same difficulties after trying since Thursday to get a response from council about the ratepayers' concerns, without success. City spokesman Thabo Mofokeng, despite promising to respond to The Independent on Saturday about the queries, had not done so at the time of going to press.

Greenwood Park ratepayers' association chairman Clinton Kirk said he had been trying to have problems in his area fixed for more than a year. 'Despite many letters, e-mails and calls, you can't get through to the city manager's office,' said Kirk.

He has documents dating back to last year, for which he has had no response to any of the issues raised.

The issues include requests to widen Rosary Road owing to increased traffic from Nandi Drive, requests for repairs to Skye Road have not been responded to, and urgent action to stop damage on Chris Hani (North Coast) Road have also not been heeded.

Kirk said the by-law infringements on North Coast Road were unacceptable, and they included a burst water pipe with standing water, cars parking illegally near a nightclub and exposed cables.

'It would be good to get feedback from (the) council, but you don't hear anything, we can't allow these acts to go unchallenged. Our area is becoming terrible and as residents we have the right to query things and expect feedback,' he said.

Kirk maintained that when he sent e-mails or letters to former city manager Michael Sutcliffe's office, he always received a reply.

'Sutcliffe's office would send a return letter saying that your query was being attended to. But we don't get that kind of feedback anymore,' said Kirk.

His comments were reiterated by Lilian Develing, the chairwoman of the Combined Ratepayers' Association, who said that receiving any feedback from the council was a frustrating experience.

'You send an e-mail to the city manager's office in the hope that he will send it to the correct person who will sort out your complaint, you never receive any feedback,' she said.

Chairman of the Isipingo Ratepayers Association Shad Nowbuth said the council no longer replied to any of their concerns.

'Must we take to protesting for them to talk to us?'

The Independent on Saturday

 
comments powered by Disqus

Calendar

Search

Property Searches:

RSS Feeds

Browse Property For Sale

© 2015 Independent Online Property Joint Venture (Pty) Ltd. All rights reserved.
Reliance on any information this site contains is at your own risk. Please read our Terms and Conditions of Use and Privacy Policy.