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Friday Dec 13, 2013

'Pay your municipal account before you go away'

Pay your municipal accounts before you go on holiday. This is what the City of Joburg's finance department is urging municipal customers to do. They should ensure they pay their accounts in full and on time before going away for the holiday season.

Department spokesman Kgamanyane Maphologela, said many customers default on their payments over this period.

'We understand that many families feel the pinch in their pockets at this time of the year, but we want to remind our customers that they are required to settle their municipal debts. Our credit control procedures continue throughout the holiday season, and we would hate to see a situation where any of our customers find themselves with the discomfort of being without access to basic services like water and power simply because they missed a payment,' he says.

If customers have a problem paying accounts in full or on time, they may go in and talk to staff to make arrangements to pay them off.

Customers can call Joburg Connect on 0860 Joburg to enquire what is owing. They can also register to receive their accounts by e-mail on the website at

'Paying your account timeously means you can enjoy the holiday season,' he said.

The Star


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